Privacy Policy

1. Introduction

UniversalAccessWay ("us," "our," or "we") values your privacy. This document outlines our Privacy Policy and details the manner in which we collect, utilize, reveal, and safeguard your data when you use our website universalaccessway.site or our yacht charter offerings.

Your use of our services indicates your agreement to the data practices outlined in this policy. We have structured our policy to comply with relevant privacy legislations, such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other significant privacy laws in Canada.

2. Collection of Information

2.1 Directly Provided Information

Personal details are collected when you provide them to us voluntarily, particularly when:

• Reserving a yacht charter
• Reaching out to us via our website or phone
• Signing up for our newsletter
• Completing any forms on our site
• Engaging in surveys or promotional events

The personal information we collect can include:

• Your name and contact details, such as email, phone, and address
• Securely processed payment information through external service providers
• Your preferences and specifications regarding yacht charters
• Urgent contact details
• Information regarding dietary preferences or health conditions, if disclosed to us

2.2 Information Collected Automatically

When browsing our website, certain details about your device and browsing activities are automatically gathered:

• Your IP address and geolocation data
• Type and version of your web browser
• Visited pages and duration of visit on our site
• Websites that referred you to ours
• Device-specific information (such as type and screen size)

2.3 Cookies and Other Tracking Mechanisms

To enrich your online experience with us, we employ cookies and similar tracking systems. Functions they help us perform include:

• Preserving your settings and preferences
• Analyzing website usage and its effectiveness
• Delivering personalized web content
• Enhancing our service offerings

Your preferences related to cookies can be managed in your browser settings or via our cookie consent tool.

3. Use of Your Information

Our uses of collected data cover various functions, such as:

• Provision of Services: To carry out yacht charter operations, confirm reservations, and maintain communication regarding your bookings
• Customer Assistance: To address your questions and provide help as needed
• Payment Management: To handle transactions and oversee billing procedures
• Ensuring Safety: To guarantee operational safety and to counteract fraudulent activities
• Promotion: To forward promotional messages and updates (provided we have your agreement)
• Site Optimization: To assess engagement and improve our website's utility
• Adherence to Law: To meet legal and regulatory requirements

4. Disclosure of Information

We never sell, exchange, or lease out your private details to outside parties. Circumstances under which we might divulge your details include:

4.1 Collaborating Service Providers

Information may be shared with dependable external service providers who support us in areas, such as payment facilitation; website hosting and upkeep; email outreach; analytics and system monitoring; and customer service.

4.2 Legal Obligations

Legally justified disclosure of your data might also occur, in response to law enforcement requests, court mandates, urgent circumstances, or to inspect potentially illegal actions or fraud.

4.3 Business Transactions

During mergers, acquisitions, or the sale of business assets, your data may be part of the assets transferred.

5. Data Security

We take serious precautions, both technical and administrative, to shield your personal information from unwarranted access, modifications, exposure, or destruction. These safety measures encompass encryption methods, secure servers, controlled access, ongoing evaluations, and education for our employees.

Nevertheless, the security of data transmission over the internet or electronic storing solutions cannot be warranted as perfectly secure. Absolute security of your personal data is, therefore, not something we can promise.

6. Retention of Data

Your personal data is kept only for the duration necessary to serve the purposes for which it was initially collected or as mandated by law. Standard retention periods include:

• For charter reservations: 7 years (for tax and legal reasons)
• For marketing communications: until you opt-out or delete your data
• For web analytics data: 26 months
• For customer service interactions: 3 years since the last contact

7. Your Privacy Rights

Your rights include requesting access, corrections, deletion (where legally possible), data portability, opting out of marketing communications, and managing cookie preferences. To exercise these rights, you should contact us using the details provided below.

8. External Services

8.1 Google Analytics

Google Analytics is the tool we use for website traffic analysis. Opting out of this service is possible using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Platforms

Our site may contain links to social media networks with their individual privacy policies in place.

8.3 Payment Processing Entities

We engage services of third-party payment processors, ensuring that they adhere to PCI DSS criteria.

9. Data Processing Across Borders

We might transfer and process your data in countries other than Monaco. We apply necessary measures to protect your data in accordance with applicable privacy laws.

10. Protecting Children's Privacy

Children under the age of 13 are not the intended audience for our services, and we do not purposefully collect their information. If you suspect that a child has provided us with their data, contact us promptly.

11. Updates to This Privacy Policy

Changes to our privacy practices or legal obligations may lead us to update this Privacy Policy. Notifications about updated policies will be made public via postings on our website, emails to registered users, or through website notifications. Continued use of our services after such updates implies acknowledgment and consent.

12. How to Reach Us

For any inquiries regarding this Privacy Policy or our handling of your data, contact us at:

13. Adherence to Google Ads Consent Policy

In alignment with Google Ads consent policies, you can adjust your cookie and tracking preferences at any time through our cookie settings panel.